PRIVACY POLICY
Last updated: May 22, 2026
CabScript ("we", "us", "our"), a product of Laabam One Business Solutions (OPC) Private Limited, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what data we collect when you visit our website (www.cabscript.com), purchase our taxi booking software, use our support services, or interact with us through any channel. By using our website or services, you consent to the practices described in this policy.
1Who We Are
CabScript is a commercial taxi booking software platform sold by Laabam One Business Solutions (OPC) Private Limited. We sell ready-to-deploy software consisting of an Admin Dashboard, Customer App, Driver App, Owner App, and a front-end marketing website. We are a software vendor, not a transportation company.
Laabam One Business Solutions (OPC) Private Limited
Madurai, Tamil Nadu, India
Email: cabscriptofficial@gmail.com
Phone: +91 7305641462
2Information We Collect
a) Information You Provide Directly
- •Purchase Information: Name, email address, phone number, company name, and billing address when you buy our software.
- •Contact Form Submissions: Name, email, phone, and message content when you use our contact or enquiry forms.
- •Newsletter Subscription: Email address when you subscribe to our newsletter.
- •Live Chat & WhatsApp: Name, email, and conversation content when you use our Tawk.to live chat or WhatsApp support.
- •Support Requests: Technical details, screenshots, and project information you share during support interactions.
b) Information Collected Automatically
- •Device & Browser Data: IP address, browser type and version, operating system, screen resolution, and device type.
- •Usage Data: Pages visited, time spent on pages, click interactions, referral source, and navigation path — collected via Google Analytics.
- •Cookies & Tracking: We use cookies for analytics (Google Analytics), advertising (Facebook Pixel), and essential site functionality. See our Cookies Policy for details.
3How We Use Your Information
- •Process purchases: Fulfill software orders, deliver source code, and provide deployment assistance.
- •Provide support: Respond to contact form submissions, live chat messages, WhatsApp queries, and technical support requests.
- •Send communications: Purchase confirmations, delivery updates, security notices, and product updates. Marketing emails are sent only with your consent.
- •Improve our website: Analyze traffic patterns, optimize page performance, and understand which features interest visitors most.
- •Prevent fraud: Rate-limit form submissions, detect suspicious payment activity, and protect against abuse.
- •Legal compliance: Maintain transaction records for tax, accounting, and regulatory purposes.
4Payment Processing
- •We process payments through Razorpay and Stripe, both PCI-DSS compliant payment processors.
- •We never store your credit/debit card numbers, CVV, or full card details on our servers. All payment data is handled directly by the payment processor.
- •We retain only transaction IDs, payment status, amount, and date for our order records.
5Data Security
We implement appropriate measures to protect your data:
- •HTTPS/TLS encryption on all pages and API endpoints.
- •Database access restricted to authenticated application services only.
- •Rate limiting on contact forms, newsletter signup, and authentication endpoints to prevent abuse.
- •Environment variables for all secrets — no credentials stored in source code.
- •Hosted on Vercel infrastructure with enterprise-grade security, DDoS protection, and automatic SSL.
No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or UK, we process your data under the following legal bases:
Contract: Processing your purchase, delivering software, providing agreed support.
Consent: Newsletter subscriptions, marketing emails, analytics cookies (you can withdraw anytime).
Legitimate Interest: Website security, fraud prevention, service improvement, responding to enquiries.
Legal Obligation: Tax records, accounting compliance, responding to lawful requests from authorities.
7Third-Party Services We Use
We share data with these trusted providers only as needed for their specific purpose:
| Service | Purpose | Data Shared | Policy |
|---|---|---|---|
| Razorpay | Payment processing | Name, email, payment details | View |
| Stripe | Payment processing | Name, email, payment details | View |
| Google Analytics | Website analytics & performance | IP (anonymized), pages, device info | View |
| Facebook Pixel | Advertising & conversion tracking | Page views, events, device info | View |
| Tawk.to | Live chat support | Name, email, chat messages | View |
| WhatsApp (Meta) | Customer support messaging | Phone number, messages | View |
| Vercel | Website hosting & CDN | Server logs, IP addresses | View |
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
8Data Retention
We retain your data only as long as necessary:
Purchase & Order Data
7 years
Tax & accounting compliance
Contact Form Submissions
2 years
Follow-up & lead management
Newsletter Subscriptions
Until unsubscribed
Or 2 years of inactivity
Support Conversations
3 years
After resolution
Analytics Data
26 months
Google Analytics default
Chat Transcripts (Tawk.to)
1 year
Support quality
9International Data Transfers
Our company is based in India. Your data may be processed in India and other countries where our third-party service providers operate (including the United States for Stripe, Vercel, and Google). We ensure appropriate safeguards:
- •All third-party providers maintain their own data protection agreements and compliance certifications.
- •All data transmission uses TLS/HTTPS encryption.
- •We only transfer data necessary for the specific service purpose.
10Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of all personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data when there is no compelling reason for continued processing.
Right to Restrict Processing
Request that we limit how we use your data under certain circumstances.
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing for direct marketing at any time.
Right to Withdraw Consent
Withdraw consent for newsletter or marketing at any time via the unsubscribe link or by contacting us.
11How to Exercise Your Rights
To exercise any of your data protection rights:
Email: cabscriptofficial@gmail.com
Subject: "Privacy Request — [Your Request Type]"
Response Time: Within 30 days of receipt
We may verify your identity before processing your request to ensure data is not disclosed to unauthorized parties.
12Cookies & Tracking
Our website uses cookies and similar tracking technologies. When you first visit, we display a cookie consent banner. You can manage your preferences at any time.
- •Essential cookies: Required for the website to function (no consent needed).
- •Analytics cookies: Google Analytics — helps us understand traffic and improve the site.
- •Marketing cookies: Facebook Pixel — used for ad targeting and conversion measurement.
For full details, see our Cookies Policy.
13Children's Privacy
Our website and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal data from children under 18. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.
14Your Deployed Software (Buyer Responsibility)
Important: Once you purchase and deploy CabScript on your own servers, you become the data controller for all end-user data (drivers, customers, vehicle owners) processed through your instance.
- •You are responsible for creating and enforcing your own privacy policy for your end-users.
- •You must comply with data protection laws applicable in your operating region (GDPR, CCPA, India's DPDP Act, etc.).
- •CabScript (Laabam One) does not access, store, or process data from your deployment unless you explicitly grant us access for support.
15Right to Lodge a Complaint
If you believe we have not handled your personal data properly, you may contact your local data protection authority:
- •India: Data Protection Board of India (under DPDP Act 2023)
- •EU/EEA: Your national Data Protection Authority — Find your DPA
- •UK: Information Commissioner's Office — ico.org.uk
16Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Changes will be posted on this page with an updated "Last updated" date. For material changes that affect how we process your data, we will make reasonable efforts to notify you via email or a prominent notice on our website.
17Contact Us
For any questions about this Privacy Policy or how we handle your data:
Laabam One Business Solutions (OPC) Private Limited
Madurai, Tamil Nadu, India
Email: cabscriptofficial@gmail.com
Phone: +91 7305641462
Website: www.cabscript.com